Engagement in an organization is much more than just perks, structure, or activities, it's engrained. Engagement is ingrained in the mission, vision, and values of the…
Spotting disengaged employees isn’t as easy at it seems. Many times unhappy employees hide or give passive-aggressive hints about their discontent. More rare are employees that are straightforward and assertive in voicing their unhappiness with their jobs. That’s why we’ve written in the past about signs an employee is about to quit - disengagement is rarely obvious. In order to help you spot disengagement employee symptoms before things get so dire, here are ways that disengaged employees communicate differently from their counterparts.
When employees are unwilling to take on tasks or increase their responsibility, they tend to push them off on others. Instead, engaged employees look to become more important within their organization, and are more likely to say, “Sure, I’ll do it!” when things outside their usual sphere need to be done.
During all meetings, employees are given the opportunity to ask questions. Keep an eye out for employees that have shut down and never ask questions anymore. Engaged employees are curious enough to ask question when they need guidance.
Disengaged employees are chronically late and miss deadlines. If you start to see a pattern of tardiness with an employee, it’s best to address sooner rather than later. Letting it go only sets a bad example for your timely, engaged employees.
Optimistic employees are willing to go the extra mile to reach immodest goals. It’s rather hard to be optimistic if you’re not engaged with your co-workers.
Great customer service is one of the hallmarks of all service-oriented companies. Employees that are actively engaged with the company they work for are willing to go long lengths to make sure customers walk away happy.
If an employee doesn’t feel connected to the goals or mission of the company they work for, they’re going to be ambivalent about decisions they and their co-workers make. Rarely will you see a happy employee not give their input when asked.
Blaming others is a very common sign of an unhappy employee. The sign of a healthy company culture is when employees take one for the team and figure out what went wrong, instead of looking for scapegoats.
When an employee takes a sick day because they cannot face the next day at work, clearly something is wrong. While this is rarely voiced, disengaged employees tend to have many “dentist appointments” or other such reasons for taking random days off. On the other hand, engaged employees are much more likely to bring a problem to their manager to figure out a solution, rather than avoid it.
A company with a healthy culture prides itself on using teamwork to achieve ambitious goals. Disengaged employees often would rather work alone, feeling alienated from their co-workers.
When employees are distracted, they can often resort to gossip and other subjects that have nothing to do with their work. Because engaged employees are focused on the task at hand, they simply don’t have the time or energy for rumors or gossip.
Recognizing the difference in behavior between engaged and disengaged employees is essential for maintaining a positive company culture. By addressing issues before they turn into bigger problems, you can save employees before you losing them for good and prevent you workplace from being poisoned with negativity.
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