You've probably heard it before but low employee moral is a sad sight to see. This editorial piece from the Huffington Post gives a great…
If internal communication issues are left to fester in silence, they can become sleeping giants that cause internal strife or even take down entire corporations. As you’ll see in the following examples, what may seem like mistakes of greed or hubris are simply the result of not having the right internal communication tools in place.
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This workforce management strategy doesn't observe internal communication best practices. In fact, it's what many workforce management experts say has contributed to the continuing decline of Yahoo. Word of the forced rankings began to leak quickly to the press via Yahoo’s internal communications platform, where managers complained about having to give arbitrary rankings to employees that deserved better.
Among the internal communications best practices that Enron failed to address, the study highlighted the fact that management didn’t maintain “adequate communication to be informed of organizational operations” and an “openness to signs of problems.” This lack of communication from management to employees, and lack of listening will doom any organization.
To stave off this kind of internal communications malfunction, it’s important to keep a regular dialogue going between management and employees. Team communication apps are a virtual and mobile channel that can accomplish this by ensuring employees are empowered to provide feedback without fear of retribution.
Workforce management leaders can avoid these PR nightmares by observing internal communications best practices, and influencing management to keep internal communication channels flowing and transparent for their employees. By implementing modern internal communication tools to create a dialogue between employees and management, they can drastically reduce the odds of career-ending blow-ups and bring company issues to light, so they can be handled responsibly.