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Logistics Communication: How to Overcome The Top 3 Challenges Companies Face

Logistics Communication: How to Overcome The Top 3 Challenges Companies Face

Globalization has made speed, efficiency, and flexibility necessities for logistics companies looking to prosper in the 21st century. A common denominator among these characteristics is effective logistics communication, which has become increasingly difficult as logistics has become more complex.

However, mobile solutions provide an answer by streamlining logistics communication and addressing key challenges companies face in the globalized economy. By tackling the following challenges head on, logistics companies can speed past the issues that slow down their competitors.

1. Lack of Transparency

When speed is valued more than ever, there is no room for hoarding information or keeping it out of the purview of employees. Even more, a truly global business needs to have a single point of access for all of its supply chain information so that partners can execute efficiently.

And just like any company that blissfully ignored the Internet at the turn of the century, the ones that dismiss the Internet of Things risk getting left behind

- Jared Newman

2. Increasing Real-Time Communication

Lags in communication can cause a cascade of problems across a logistic company’s supply chain, lowering efficiency and increasing costs. Timely communication and team collaboration between suppliers and customers needs to be monitored, so that supply is always meeting demand. Thus, instant messaging for business and mobile solutions are a must for keeping operations in sync.

Enterprise messaging enables real-time communication, giving your employees and management the time they need to react to changing conditions. Not only do mobile solutions like Beekeeper allow for 1:1 messaging and group chats, but they also have streams where users can post updates. With instant messaging for business, logistics communication becomes more efficient.

3. Shifting from Market to Network-Based Communication

Before, logistics companies focus on their geographic markets, independently making decisions on day-to-day basis. Today, logistics companies work in interdependent, networked economies that have a global scale.

This new paradigm requires collaboration and cooperation across the supply chain, instead of focusing on zero-sum competition. All aspects of the supply chain must be securely connected and communicate effectively in order to survive.

To facilitate the team collaboration required, it's important to use the right tools for internal communications. Mobile solutions allow workers to communicate in real-time, connecting everyone from frontline employees to corporate offices.

Communication Is Key When Optimizing Logistics Networks

When addressing communication challenges in the logistics industry, it's important to remember to avoid the quick and easy fix and prepare for the future by taking an integrated, onmichannel approach to optimization.

In order to do this, you need to understand your business goals and evaluate how each component of your business is serving those goals. Then, take into account how upgrades, new technology, mechanization, or better communication processes will enhance your ability to achieve those goals.

With razor thin margins in a fast-paced industry, logistics companies must adapt to this new, globalized order. This means team collaboration instead of competition, and open networks instead of closed markets. Studies show that good communication flows are crucial to operating a thriving logistics company and stay ahead of the pack.

Download our white paper "The Ultimate Operations Management Strategy for Distributed Workforces" for more tips and tricks on how to streamline your workflow!