With over 100,000 attendees from 200 countries, the predominant theme of this year’s Mobile World Congress was unquestionably the upcoming impact of 5G technology on digital workforce management. The fifth generation of internet connectivity promises to deliver more speed for faster data transmission, better response time, and to increase device connectivity.
As the world’s leading technology providers prepare to launch products and services that benefit from this enhanced network, one concept is clear: 5G will transform global connectivity through faster unified communications in many ways, and workforce software will play a key role.
Mobile Collaboration Software Will Lead 5G Adoption
So what does this mean for digital workforce management and the hospitality industry? Generally speaking, the main takeaway is that 5G will possess higher capacity which translates to the ability to share more data faster, and this has a variety of applicable benefits for hotels. For example, we’ll see an increase in the development of smart buildings with accompanying smart room technology as multiple device-connectivity is made possible with 5G. From adjusting lighting and room temperature to requesting music, 5G will be able to handle the increased data demand.
When it comes to digital hotel workforce management, Mobile World Daily contributor Anne Morris highlights the importance of mobile collaboration software, like Beekeeper, as part of creating “win-win digital ecosystems,” with 5G technology. Quoting Marie Ehrling, Chair of Telia Company and security firm Securitas: “Silo thinking is not only unadvisable, but also wouldn’t work. From every company I’ve worked with today, collaborative working environments are rich across industries and markets.” With digital communication tools, the hospitality industry stands to reap the rewards of 5G with more expedient, unified communications and better employee connection.
5G Will Connect the Unconnected With Unified Communications
Despite overwhelming global mobile connectivity—with this number set to continue growing in 2025, to the tune of five billion people, according to this year’s Mobile World Daily—connecting the final 40% of the world’s population is not only necessary, but arguably the biggest challenge.
Eveline Pupeter, CEO and owner, emporia Telecom calls this ‘The Missing Millions,’ and stressed that workforce management software needs to recognize smartphones as more than communication devices, but as essential parts of our personal and professional routines. Pupeter also emphasized how the social aspect of workforce management software aids in the adoption of positive digital behaviors. 5G is set to contend with this challenge with improved coverage for mobile internet services.
Digital Communication Tools Will Be More Accessible with 5G
As the cost of mobile devices and data pricing for mobile users decreases, digital communications tools will be more accessible. Though smartphone use is now prevalent, this provides ample incentive for companies to embrace digital workforce management solutions and to be digitally fluent.
In combination with the future availability of better internet coverage through 5G, chances are that the majority of your workforce will own a smart mobile device soon if they don’t already. Companies can best take advantage of the 5G revolution by implementing digital workforce management software to better connect and motivate workers through familiar mobile device technology.
To learn more about digital workforce management, download our white paper, “The Digitization of the Non-Desk Workforce.”