As Vice President of Operations at SIXTY Hotels, Christopher Horn brings an impressive range of hospitality industry experience to the role, focusing on discovering and…
How can hospitality property managers bridge the multi-location cultural divide, and ensure smooth hotel operations?
Look for a mobile solution that merges unified communications with operational functionality. This ensures you don’t have to sacrifice on efficiency and brand promise while centralizing communication, news, guest service information, or HR processes. We’ll break down how to go mobile with your hotel operations.
Beekeeper helps alleviate this pain point by digitizing the benefits processes and providing real-time targeted communication to hotel team members without email addresses. The Beekeeper app is simply downloaded and on-boarding is done with a QR code.
With unified communication streams, you can deliver the information each property needs in real-time. Hotel team members can check their property’s stream for the latest on available rooms, view VIP guest updates, and to see if any maintenance reports have been submitted. Other use cases are:
Best of all, employees can toggle between communication streams to keep up with the activities of other properties. Perhaps a guest needs to stay an extra night, but there’s no vacancy at the current property. Sending a secure chat message or posting in a stream about available rooms in another location ensures that guest is taken care of faster.
With transparent but segmented communication, everyone can stay up-to-date on what’s going on at their hotel and throughout the entire management company.
"After rolling out Beekeeper, we noticed an immediate change in our internal communications. It was incredible to see all of the personalities that came alive on Beekeeper. Giving our employees a platform allowing them to have a voice has transformed our organization.” –David Montero, Director of Operations, RHW
Submit expenses, ask HR a question, review a training calendar, or confirm a new policy has been read – it’s all possible through Beekeeper. Segment out info and limit access to reduce info noise and deluge of info to non mission-critical teams. Food and beverage won’t need access to a room amenity list, but you can tailor the online resources stored in your team app to ensure the front desk does.