Communication, especially inter-departmental communication, is one of several organizational functions that help to keep any enterprise efficient and productive. Although it’s one function that is…
I had the opportunity to be a guest on What’s NEXT, Samsung NEXT’s podcast exploring the future of technology. The episode, “Mobilizing the non-desk workforce,” focused on how the technology of a workforce app provides secure mobile collaboration across majority non-desk industries.
What’s NEXT podcast host, Ryan Lawler, kicked off the conversation with an excellent key question: What’s unique about non-desk workers, how do they communicate, and what do they need from their employers to do so effectively? This served as an ideal framework for detailing Beekeeper’s ‘reason for being’ perfectly. Namely, that mobile operations management:
As a non-desk worker, if you don’t have a company workforce app, chances are you have found a consumer messaging workaround. You’re likely communicating with your fellow frontline colleagues via group text messaging, WhatsApp, or similar platform. This is a natural solution because despite the number of employee communication tools out there to communicate with, none are built with mobile accessibility for the frontline workforce in mind.
So how do you prevent frontline workers from turning to employee communication solutions that compromise organizational data security and are next to impossible to manage? A mobile workforce app designed for real-time operations management is both scalable and delivers the information your frontline workers need the most directly to their personal devices.
Not only does this centralize employee communication, it gives your operations management a mobile makeover, streamlining the documents, processes, and resources your teams need to succeed.
Say the front desk director delivers a detailed update of current amenities upgrades to a morning shift. The responsibility of ensuring that crucial information makes it to subsequent shifts then falls on the managers and employees – leaving much to potentially get lost in translation.
Luckily, we’re always solving for this precise gap in employee communication, and the frontline worker is in mind for every aspect of the design of our workplace app, starting with logging in. With our QR code sign-in, managers can use their mobile device to find employees in the User Directory and pull up their specific QR code. The employee just scans their unique QR code, and that’s it: they’re in Beekeeper, and connected to everything, and everyone, at work.