Quick guide to writing employee performance reviews.

A Quick Guide to Writing Comprehensive Employee Performance Reviews

For most managers, writing up performance reviews can be an overwhelming task. While performance reviews are an absolutely essential part of a feedback process to improve employee performance and a standard workforce management practice, writing up the reports can be time-consuming.

To help you streamline and optimize this workforce management process, here are five need-to-know tips on how to improve your writing while making sure your reviews are accurate, professional, and most importantly, improve employee performance.

1. Start with the Positives

Every employee will have done something since the last review that you’re proud of or is an accomplishment to that individual. While there may be minimal exceptions to this rule, it’s important to start your review on a positive note, helping the employee feel valued by the company while allowing you to focus on what helps to generally improve employee performance.

For this, and the remainder of your review, you can use the formatting guides found on sites like State of Writing to help you structure your documents in a professional and coherent way. You could also run employee surveys to collect employee feedback to improve employee performance reviews.

2. Refer to the Previous Review

In the last workforce management review, you will have made goals or set targets for that individual to achieve in order to improve employee performance. The next step is to address these intentions so you can see how far the individual has progressed and whether they have accomplished, or even exceeded the goals you both agreed to.

Tip: When writing your review, it doesn’t need to be the length of a dissertation. Instead, keep it to one page by tracking your word count with online word count tools, or by editing, proofreading and then condensing using online guides and tools.

You’ll also have the chance to offer employee surveys which can find out how effective your performance meetings are and how they can be improved. You can offer this employee survey at the same time as the reviews to help them become more streamlined.

3. Record Constructive Feedback

Based on the comments made in the section above, you’ll then be able to address employee satisfaction regarding their role and start to brainstorm ways to improve employee performance. This is also where you can deliver constructive feedback and suggest solutions.

Don’t forget that you can also highlight the things that an employee is good at (referring back to tip #2), in which you can set a goal to continue this or take it to the next level. It’s imperative that the feedback in this section is received in a positive and constructive manner.

During the workforce management review, you can also offer the opportunity for employee feedback on their role and how they view the business.

4. Highlight Unfulfilled Goals

Of course, while some goals may have been achieved, others may not, and this will need to be addressed in the review. You will need to identify why these goals haven’t been met and what you can do to address them this time. In some cases, they may not be relevant anymore.

You can call on writing guides to improve your writing skills for more comprehensive goal setting, allowing you to actively improve employee performance.

If you, or your employees, feel like there’s a lack of communication in these areas, or room for improvement in the reviews, or the business itself, you could create more employee surveys and administer them via a team app to identify and rectify any problems. Collecting employee feedback here is essential so you can make sure your goals and intentions are positive and beneficial to your business.

Screen shot on mobile device showing how to conduct an employee satisfaction survey using Beekeeper team app.

5. Setting Future Employee Performance Goals

With all the information you’ve spoken about above, you can now start thinking towards the future. This means setting goals for your employee to aim for while discussing how they can be monitored and tracked throughout the next 12 months. Remember to remain positive and encouraging for the best results.

When you’ve finished writing your performance review (perhaps adding your employee surveys here to find out how well your employees think they are doing, since employee feedback is essential to your success), be sure to check it thoroughly, a process made easy with proofreading tools, to ensure it’s free from mistakes and of high quality.

Streamline Workforce Management and Improve Employee Performance

As you can see, conducting and recording an employee performance review doesn’t have to be an overwhelming task. Follow this simple outline, and you can maximize employee productivity and the quality of your business’s reviews. Using a team app like Beekeeper, you can improve and automate workforce management and operational processes, such as employee surveys, so you can focus on implementing results faster and boosting employee performance.

Download our Real Time Employee Feedback Checklist to discover how to collect employee feedback with a team communication app.

How Chatbots Simplify Internal Communication for Your Workforce

How Chatbots Simplify Internal Communication for Your Workforce

Many of the most essential aspects of workforce management are also the most time-consuming. From staff trainings to company policy distribution, internal communications—and ensuring they reach your entire workforce—occupy a substantial portion of any company’s HR or IT departments bandwidth.

Endlessly customizable, chatbots are an effective asset to your internal communication strategy by enabling your workforce to obtain information through group messaging directly through employee apps like Beekeeper. With chatbots, employees can obtain PTO information, trade shifts with a colleague, or view payslips with just a quick message.

Read on to discover some of the most common use cases for chatbots as communication and operational tools and how your workforce can benefit from implementing them. Or get a free demo of Beekeeper chatbots.

5 Ways to Make Chatbots Your Internal Communication Ally

The good news is that automation of digital communication tools has made many of these workforce management tasks more simple to deploy and easier to collect and manage data in the process. One key time-saving communication tool is chatbots. Programmed to facilitate two-way communication with employees, chatbots can automatically initiate a variety of internal communications and provide 24/7 access to company and employee information.

1. Workforce Task Assignment

Certain tasks require the input and contribution of multiple team members. A team lead may want to communicate and delegate responsibilities to specific people on their workforce, such as where to place tables and chairs for a large event. With a chatbot, reaching out individually to each employee isn’t necessary; better yet, the chatbot can confirm your team saw your event checklist by asking for confirmation with one click.

2. Issue Reporting

In addition to daily administrative tasks, chatbots can be a crucial, real-time internal communication method to quickly share important health and safety information. Chatbots can also receive accident report submissions or maintenance requests, complete with time and date stamps, as well as collect photos and other pertinent information on the spot.

issue reporting chatbot

Schedule a chatbot to remind teams of incoming inclement weather or resulting road closures to make sure employees can plan ahead to make arrangements to get to work on time.

3. Delivery of Company FAQs

Announcing a new hire, departure, or leadership change? Looking to actively engage your workforce in the talent acquisition process? These are just two examples when it comes to HR operations where a chatbot proves useful. A chatbot can send virtual invitations to your workforce for an off-site recruiting event, and take a headcount of who will attend.

4. Distribution of Workforce Onboarding and Training Materials

Easily share new hire onboarding materials, key company messaging documents, and updated policies with chatbots. Chatbots can also measure the information retention of employees to gauge their ability to recollect important information gleaned from trainings with a chatbot-administered refresher quiz. The chatbot can even reiterate best practices or reminders based on respondent’s answers, such as avoiding safety or worksite-related fines by wearing the proper equipment.

safety and training chatbot

5. Shift Management and Schedule Requests

Perhaps one of the most helpful applications of chatbot technology lies in workforce shift management. One of the central benefits of a chatbot is that it’s available around the clock, whether management is on duty or not, to field time off requests, shift trades, or schedule changes. Clocking in and out is simplified, and most importantly accommodates mobile workers who may be working off-site at the start of a shift, eliminating the need to log-on with employee-designated codes or passwords.

payslip and pto chatbot

Fill out the form below to download our white paper “Digitization of the Non-Desk Workforce.”

Q&A with Mann+Hummel about internal communications for the manufacturing workforce.

Internal Communications for Manufacturing: Q&A with MANN+HUMMEL

A global market leader in the filtration field, MANN + HUMMEL provides innovative filtration solutions for a variety of industries that reflect the latest technical and environmental standards. How does a company with over 20,000 employees communicate when the majority are mobile and do not work at desks?

Since June 2017, Svetlana Becker, Digital Employee Communications Manager at MANN+HUMMEL has led the roll-out of Beekeeper’s team app across the company. Becker describes the experience of implementing Beekeeper, the pivotal role data security plays in the internal communications strategy for such a large, dispersed workforce, and shares how important secure internal communication is to a global enterprise.

Beekeeper team app works across devices to connect manufacturing workforces

1. How important is workplace digitization to the manufacturing sector?

Workplace digitization is a mega-trend in general—both in day-to-day business as well as in private life. As filtration experts working around the globe, MANN+HUMMEL is not only affected by this trend, but also considers itself as a leader in this regard. While digitization found its way into production technology long ago, internal communications can now also profit from its features.

Digital workplace solutions offer the ability to integrate with a multitude of applications that can facilitate better team communication in the workplace. A mobile employee app is the best choice for this. Every employee, whether they work on a laptop, PC, or on the manufacturing floor, can access information when it’s most convenient for them, 24/7. This offers non-desk employees an enormous advantage. Previously we could only share information with them through the bulletin board or the intranet, which they could only access on publicly-available PCs during the workday.

Today, we use Beekeeper’s team app, which gives our non-desk employees the freedom to both be informed with the latest company updates and announcements, and to interact with colleagues independently.

Mann+Hummel uses Beekeeper team app with app integrations.

2. How has internal communication at MANN+HUMMEL changed since introducing Beekeeper?

We presented Beekeeper in June 2017 during an internal management conference and since then have rolled out the tool company-wide at all MANN+HUMMEL locations. Whether in Asia, North America, or Europe—so far, workforce adoption of Beekeeper’s team app has been positive, with many posts, likes, and comments.

Beekeeper notifications

3. What role does data protection play in your internal communication strategy?

In addition to being user-friendly, the safety and protection of our internal employee and corporate data were among the most important criteria when choosing a suitable internal communication solution. Before we implemented Beekeeper, we worked closely with Dr. Amir Ameri, Data Protection Officer at Beekeeper, to review the guidelines for the protection of personal and internal corporate data. A fundamental point here was the fact that our team app data is stored on a server in Germany. Together with Ameri, we developed a valid privacy policy that is also directly accessible to every employee via Beekeeper.

4. What are the advantages of Beekeeper over consumer messaging solutions like WhatsApp for internal communication?

Beekeeper offers better operational functionality for our manufacturing needs when compared to WhatsApp, in that it facilitates communication with a large dispersed workforce. We use Beekeeper to send surveys and campaigns to specific target groups to be able to facilitate workforce interaction and engagement, increase employee feedback, and strengthen workplace culture. With Beekeeper, we offer our employees an internal communication platform that safeguards data privacy, works quickly, and is easy-to-use. We are happy that it has worked out so well!

Looking for more secure internal communication for your manufacturing workforce? Fill out the form below for a free Beekeeper demo.

5 Ways Mobile Collaboration Increases Employee Productivity

5 Ways Mobile Collaboration Increases Employee Productivity

Mobile collaboration software gives an entire company a huge boost. Given the advent and success of digital culture, companies should assess how they can implement mobile collaboration to get the most out of their frontline employees, as well as the rest of the company.

With mobile solutions, such as a mobile collaboration app like Beekeeper, companies can streamline their internal and crisis communication processes and improve employee productivity in five core ways.

1. Frontline Employees Can Communicate Faster

The most obvious benefit of mobile collaboration is that mobile communication allows frontline employees to talk to each other faster. Having geographically dispersed teams doesn’t have to be a barrier. Digital communications with the best mobile collaboration functionality increases frontline employee productivity by offering a more robust and mobile solution to manage schedules, plan a meeting, start a group message to ask a question, and to stay connected.

Group messaging empowers employees to work collaboratively with faster, streamlined workflows, which increases your team’s productivity as a result. One particularly important messaging application is for crisis communications. With Beekeeper’s crisis communication features, breaking news and updates on extreme weather events or safety alerts can be distributed immediately company-wide or directly to team members in affected regions or locations.

2. Mobile Solutions Help Managers Get Updates Sooner

Mobile solutions mean that managers get more detailed updates from frontline employees quicker than they would if they weren’t using mobile communication. Managers can offer course correction suggestions instantly and improve employee productivity when it may be directed at the wrong task. Additionally, implementing performance evaluations and feedback on a faster timetable makes the entire company more efficient, avoiding long waiting periods and bottlenecks.

3. Create More Cohesive Teams with Mobile Collaboration

With mobile collaboration, teams don’t need to worry about transportation hurdles, inclement weather, or other issues getting in the way of productivity. Mobile collaboration allows team members to stay in constant mobile communication without losing efficiency, even when working remotely. Everyone on the team can check on their team’s priorities on-the-go and adjust their plans accordingly. Likewise, everyone can see reports from their co-workers in the field, assess what still needs to be done, and delegate remaining tasks.

4. Improve Employee Productivity

Mobile collaboration lets employees coordinate solutions to problems more quickly, and provides flexibility to share files, ideas, and tasks on-the-go. Every time there’s an issue or change, employees can come together independently using their mobile collaboration app to tackle it without the need for an in-person meeting or lengthy discussions. With mobile communication, problem-solving is more efficient and improves the entire company’s operations, especially frontline employee productivity.

5. Mobile Communication Increases Employee Satisfaction

Mobile collaboration increases employee satisfaction because employees respond well to more streamlined workflows that eliminate tedious tasks and improve the team’s productivity. Mobile collaboration removes common team communication blockers, such as working different shifts or working in different time zones, which makes the overall employee experience better and more seamless.

Best of all, team members can communicate and collaborate with an employee app across commonly used devices, whether using mobile phones, laptops, tablets, or desktop computers.

Beekeeper team communication app devices

Mobile Collaboration Is The Future

With an increasing number of companies deploying mobile solutions to improve their mobile communication capabilities, employees whose companies embrace the digital future and commit to technological agility are the ones who will reap the largest benefits. A mobile collaboration app like Beekeeper is a prime example of an agile, digitally-focused technology.

Many daily team communications and operations such as payroll, schedule management, and important company updates are more easily distributed, consumed, and accessible with mobile collaboration apps. Managers and frontline employees alike will enjoy the flexibility real-time mobile communication provides. The Beekeeper mobile collaboration app has features such as group messaging, posting, and commenting functionalities that foster employee connection and improve employee productivity by centralizing team communications.

Learn how Wheatsville Food Co-Op used Beekeeper for mobile collaboration by downloading the case study.

Wie sicher sicher sind die internen Kommunikationskanäle Ihrer Mitarbeiter?

How secure are your workforce’s internal communication channels?

Though today’s consumer digital communications tools are designed to be the ultimate data mines, businesses can’t afford to take data security risks when it comes to their digital internal communications. As personal data becomes an increasingly lucrative commodity, and a currency willingly traded for access to everything from online shopping to social apps, the topic of personal data security should be paramount when developing an internal communications solution for your workforce.

Our online actions are being tracked and collected on an unprecedented level, resulting in massive amounts of personal data that can be leveraged for profit and advertorial aims. In contrast, whether your company is 25 to 25,000, we believe that data privacy ethics do scale: data security has been integral to Beekeeper’s team communication app from day one.

Protect Your Workforce From Data Security Issues

The recent Facebook data breach revelation raises important questions regarding company responsibility when it comes to data security. In this case, user data allegedly collected by a researcher from a quiz app downloaded via Facebook’s app marketplace was sold to UK-based political consulting firm Cambridge Analytica. Downloaded by 270,000 Facebook users, the quiz app also obtained the personal data of those users’ personal contacts––who, importantly, did not consent to the app accessing permissions––to the staggering tune of 50 million people. In light of this, it has never been more imperative for companies to adopt secure digital communication tools and proactively address data security in your digital workplace.

With Beekeeper, you’ve taken the first step in ensuring workforce data security by giving your employees a team communication app with:

  • Secure group messaging
  • Fully-monitored user controls
  • Best-in-class 256-bit TLS encryption
  • GDPR compliance

Facilitating Employee Connection Without Sacrificing Data Privacy

Employees want to be connected; this is a given. If companies don’t provide them with an internal communication solution, they will find messaging alternatives––likely consumer messaging apps like Facebook’s WhatsApp––that pose potentially devastating privacy and data security issues which could prove costly to your business. These consumer messaging apps are not secure, requiring employees to exchange personal information such as cell phone numbers and personal email addresses. Unlike consumer-facing messaging apps, where your personal data is exchanged for your free usage of the app, Beekeeper alleviates GDPR non-compliance risk as a subscription-based, secure internal communications solution built from the ground up specifically for business messaging needs.

secure internal communications

Secure Workforce Internal Communications with GDPR-Compliant Management Tools

Another key differentiator between consumer messaging tools and Beekeeper’s employee app is the lack of user management capabilities. With Beekeeper, in addition to controlling the messaging of your team communication app, company management can proactively regulate employee data from the moment a new employee is onboarded. This admin control is significant during employee offboarding, too.

Without secure internal communication, an employee who is no longer at the company could still have access to your workforce’s internal communication channels, presenting potential legal ramifications should any proprietary company information be divulged. What’s more, employee data is stored in these unsecured and unmonitored chats via the consumer messaging app. With Beekeeper’s administrative tools, access to your company’s internal messaging app can be closely controlled with personnel changes in your workforce.

Learn the steps you need to take to protect your company data with secure messaging by downloading our GDPR Assessment tool.

Employee asking an HR chatbot for PTO, payslip, and shift schedule using a mobile device.

5 Best Ways to Use HR Chatbots for Onboarding and Employee Surveys

Human resources teams are increasingly using HR chatbots to conduct employee surveys to streamline the onboarding process. In addition to being a valuable tool in your onboarding process, chatbots grant new hires a powerful ally and an introduction to the company’s team communication app. What’s more, HR chatbots can then distribute employee surveys to new team members to quickly and efficiently get feedback on the onboarding experience and beyond.

Here are five main ways that HR chatbots can help HR onboarding, each of which makes a new hire’s life much easier and increases their employee satisfaction early on.

1. Walking Recruits Through Onboarding Paperwork

New employees need to fill out basic paperwork like tax forms and may also need to sign non-disclosure agreements or other legal documents during onboarding. HR chatbots can be used to provide new hires with the documents directly through the team communication app, and then answer their questions about how to fill out a form if there’s any ambiguity.

2. Guiding New Hires Through Company Policies

Some of the paperwork new hires receive through the team communication app that houses the HR chatbot will be company policies. These could be anything from HR policies regarding vacation to standard operating procedures for the new hire’s team. The employee can then ask questions to the HR chatbot and save themselves the time of asking a coworker for an answer to a simple question.

3. Giving New Employees an Introduction to Their Team’s History

Most teams don’t have their entire company history uploaded to the team communication app, but learning about your new team’s achievements, future projects, and goals is a critical part of the onboarding process. Recruits can ask the HR chatbot questions regarding their team’s place within the company and how that role is changing or expanding with their addition.

4. Using HR Chatbots to Check-In and for Shift Management

Once new employees have been in the swing of things for a while, HR chatbots can reach out to them via the team communication app to see if their onboarding process is going smoothly. If it isn’t, the HR chatbot can refer them to potential solutions or suggest they speak to someone on their team. Chatbots can also serve as virtual time clocks, automatically prompting employees to clock in and clock out via your team communication app.

Employee using an HR chatbot to check in and out of shift on a mobile device.

5. Following up with Employee Surveys or Refresher Quizzes

HR chatbots can conduct employee surveys that are employee-specific to see what they think of the onboarding process in retrospect and find out whether they think any parts could be improved. Chatbots can also initiate refresher quizzes on any operational or HR trainings, such as safety procedures, to ensure information retention.

Doing this with an HR chatbot connected to the team communication app guarantees a high level of employee engagement with the follow-up process and will also make employees happier because their needs are being proactively addressed.

HR chatbot conducting a Safety Training refresher quiz on a mobile device.

HR Chatbots Are The Future

With the advent of employee surveys conducted by HR chatbots, human resources teams will have more time to deal with important issues, while simultaneously experiencing increased employee satisfaction and cost savings.

Likewise, new employees will feel empowered by the ability to ask any questions they want as they arise without the fear of having to take time away from someone else who is working on something important. As a result, HR chatbots are at the forefront of the digital transformation and are sure to be a critical part of the digital transformation of workplace culture moving forward.

Ready to see how Beekeeper’s team communication app can assist with onboarding and employee surveys at your company? Schedule your free demo.

10 Best Questions To Ask in Employee Surveys

Regularly collecting employee feedback through employee surveys is an essential part of assessing internal communications strategies and improving workplace culture. Companies are now turning to employee surveys to gain organizational insights they can take immediate action on. For businesses with a high number of mobile workers, conducting employee surveys with digital workplace apps like Beekeeper is an effective way to measure workplace engagement, obtain employee feedback, and improve internal communication.

Here are the 10 best questions to ask your mobile workforce in employee surveys using a digital workplace app to improve staff communication, workforce productivity, and workplace engagement:

1. Do you feel like your manager cares about you?

Employees don’t quit companies, they quit managers. Since mobile workers don’t reside in an office surrounded by peers on a daily basis, they can feel isolated. This question is a good way to find out if there are staff communication issues between mobile workers and management.

2. How would you rate your department’s performance?

Employees are used to receiving regular feedback on their performance and should get the opportunity to provide feedback pertaining to their department. Combined with the first question, you’ll get a good understanding of the relationship between staff and management, and maybe even uncover other communication challenges in the workplace.

3. Do you understand how your role affects the company as a whole?

Mobile workers frequently feel out of the loop when it comes to company communication. Asking for employee feedback will assess whether or not your company has an effective team communication strategy, and will help gauge if your mobile workforce understands the importance of their roles.

4. Has someone from our company (other than your direct supervisor) communicated with you in the last week?

Unfortunately, the majority of mobile workers believe they don’t receive enough company communication while on the job. Mobile workers should be hearing from more than just their direct supervisor on a consistent basis.

5. Do you know what our company values are?

Engaged employees can easily answer “yes” when posed with the following question: “Do you know what our company stands for and what makes our brand different from our competitors?” Since frontline employees are typically customer-facing, aligning internal communications with that of your mobile workforce is imperative. Mobile workers and frontline employees should know the company values inside and out, and also model them for your customers.

6. Are you friends with any of your coworkers?

It can be difficult for mobile workers to bond the same way office employees do since their work environment and circumstances are less consistent. Having meaningful employee connections in the workplace can boost employee engagement and satisfaction by 50%!

7. How would you rate the performance of your coworkers?

Understanding how employees relate to and communicate best with their colleagues is helpful, but you also need employee feedback regarding the entire team’s productivity and performance.

8. Do you believe you have the opportunity for growth at our company?

While you may envision opportunities for your colleagues, they may not see it themselves and may not be incentivized to stick around. Most employees say career advancement is important, but a smaller number are actually satisfied with how their company addresses their career goals.

9. Would you recommend our company’s products or services to your friends and family?

If your frontline employee’s answer is no, solicit employee feedback find out why. Your team members can be your best brand ambassadors, but they have to believe in who they work for.

10. Do you enjoy your role?

This is the most important question you can ask. Not every job can be fun 100% of the time, but a reliable, engaged mobile workforce can make even the most mundane task enjoyable. The delivery of important safety information by flight attendant on Southwest Airlines is a perfect example. Their flight attendants often improvise during routine safety announcements by rapping or singing them instead of repeating the same dry protocol on every flight.

The key to a successful employee survey is follow-up. Once you have the answers to your questions, act on the insights you learn and make concrete plans for improving workplace culture. You can gauge how successful your internal communication and employee engagement efforts are by administering another employee survey a couple months later and see how employee feedback compares.

Digital workplace solutions like Beekeeper can save valuable time through features such as automated employee survey chatbots.

Using Beekeeper team app to conduct employee feedback surveys.

Don’t have an easy-to-use or efficient system in place to distribute employee surveys? Start your free trial to receive instant and real-time feedback with our employee survey chatbot.

How a Better Employee Experience Enhances the Guest Experience

In the hospitality industry, every business’ main focus is to provide the perfect guest experience by delivering better service than the competition. But what if businesses could improve their guest experience by focusing on a different area entirely, like employee experience, through adopting digital workplace tools?

As it turns out, businesses with a strong employee experience overlap with businesses with a strong guest experience. Happy employees equate to happy guests because happiness is contagious. So, how should a hospitality business improve its employee experience and implement digital workplace communication tools with an eye towards getting the downstream benefits of more satisfied guests?

The Digital Workplace: A Catalyst for Guest Satisfaction By Satisfying Employees

The answer lies in merging information technology with the right communication tools. The more connected your team is to each other, the easier their jobs will be and the happier they’ll be—all while serving guests faster and more effectively.

Using a team communication app is key if you’re interested in building a connected workplace that provides a solid employee experience. When your team uses a workplace app that improves their ability to communicate seamlessly, there are fewer barriers to providing an excellent guest experience.

How Can Employee Apps Help Connect Teams?

Team communication apps can connect teams in a few different ways:

  • Track who is doing which ongoing tasks (like cleaning)
  • Track who is doing one-off tasks (like helping guests who request another bed or
  • Provide a place for team leaders to discuss issues or ask questions to management
  • Provide a place for remote internal communication among employees

A good team communication app will have all of the above features, and more. Little bells and whistles like providing informal “Good job!” tokens are also a nice touch that the best workplace apps provide.

Using Team Communication Apps To Improve the Employee Experience

Other features of a strong team communication app include workplace automation, one-to-one messaging, project tracking, and file sharing.

Screenshot of a mobile device showing HR materials being shared with an employee through group messaging.

In the hospitality industry, most employees will likely get the most use out of a workplace app that allows for mobile collaboration while on-the-move to avoid time-consuming physical meetings. This means the one-to-one and group messaging features that a team uses to communicate a need to be user-friendly and easy-to-use for mobile workers and your on-site workforce.

How Workplace Apps Automate Tasks or Employee Success

Additionally, automated tasks are a critical part of hospitality industry information technology, and they can do a lot to improve your employee experience and thereby improve your guest experience. Certain key daily tasks, like doing the laundry, are easy to delegate and assign into separate sub-tasks with the right communication tools.

A workplace app that creates and assigns the “laundry” task to the designated team makes managers’ jobs easier and makes work more predictable for the laundry team, too. For other teams that rely on the output of the laundry team—clean laundry—to do their job, having an automated workplace app that notifies them when the laundry team has finished their work expedites the internal communication process.

Far from isolating workers, the right workplace app eliminates microtasks like asking the laundry team if they’re done with the laundry, which significantly impacts both employee experience and guest experience for the better.

Interested in how a team communication app like Beekeeper can improve employee and guest experiences alike? Schedule a free demo.

Employee using employee app with a mobile device.

3 Ways to Use an Employee App for Workforce Appreciation

When it comes to employee appreciation, a little can go a long way. The point is to be demonstrative in your recognition efforts. Openly acknowledging the stellar performance, contribution, and attitude of your hardworking workforce can be as simple as a verbal commendation, or involve a reward of some kind.

With a team communication app like Beekeeper, sharing the achievements of your team is as simple as posting a candid photo of a colleague excelling on-the-job, sending a complimentary note via group messaging, or conducting a poll to vote on personalized rewards. Plus, posting this kind of highly-visible recognition through your employee app has the added benefit of encouraging employee engagement by giving everyone the ability to view, share, and comment.

1. A Virtual Thank You Card: Post Praise on Your Team Communication App

Did you receive a comment from a customer about a frontline employee who went above and beyond to make their day? This is a great example of discretionary effort, which is when an employee decides to give their best and better because they are invested in the company and successfully engaged.

Posting a quote or rave review from a satisfied customer about exceptional service and tagging your coworker in your team communication app is a simple yet effective way to publicly acknowledge their awesome performance. Likewise, sending a personal message directly to the exemplary employee through your team communication app lets them know you recognize and appreciate their efforts.

Screenshot of recognition using Beekeeper employee app.

2. Power in Numbers: Invite Your Workforce to Recognize Each Other

Lead by example! Starting a sustained system of recognition for your workforce using an employee app is an easy and effective way to involve the entire team to participate in an especially valuable form of employee engagement: a simple “thank you.”

Using Beekeeper’s polling and survey communication tools, you can quickly ask an employee’s peers what they love most about working alongside their co-workers. This not only encourages your team to contribute in championing and commending each other, it cultivates a positive work culture and a support system that extends far beyond the team communication app and into the physical realm of the workplace.

3. Survey Says: Ask Your Workforce What Reward Looks Like to Them

The people that comprise your team are unique. A “one size fits all” approach to employee recognition can be challenging as each employee defines the notion of reward differently. While one team member may enjoy a gift card to their favorite restaurant or grocery store, another may wish for an extra day of PTO (paid time off).

Through Beekeeper’s team communication app, managers can individually poll their workforce using a chatbot. The chatbot is a feature that private-messages and automatically responds, so you can use it to ask employees what they would appreciate most as a reward for a job well-done.

Adopting a team communication app is an efficient and engaging way to acknowledge employees and begin digital workforce transformation for your organization.

To try out Beekeeper’s team communication tools, start your free trial.


How to Build an Effective Internal Communication Strategy

Building an effective internal communication strategy starts with understanding how to efficiently distribute important information to those in your workplace who depend on it. This simultaneously provides an opportunity to cultivate, and better support, employee engagement across your workforce. There are many components to crafting your internal communication strategy which we cover in our latest whitepaper, but let’s start with the basics.

Corporate Communication Tools Are Essential

Organizations commonly prioritize effective communications with customers, partners, and job applicants, but what about an internal communication strategy? While external communications are essential to your business, employee engagement is critical for successful daily operations and can be easily achieved with a well-crafted strategy and the right corporate communication tools.

For example, with Beekeeper’s real-time communication tools, you can easily share documents, initiate polls and surveys, and automate workflows through dedicated information streams to ensure everyone is on the same page. Using the Beekeeper analytics dashboard, you can see team usage statistics and tailor future internal communications based on your findings.

Beekeeper analytics dashboard

Employee Engagement Matters

Beyond better communication, there are countless other benefits to having an internal communication strategy in place. Most companies experience higher employee engagement, lower turnover, improved safety and productivity, and an overall increase in satisfaction. Additionally, a thoughtful communication strategy fosters a sense of community, trust, and loyalty in your organization.

Having seamless internal communication across your entire workforce is simple to facilitate and ensures everyone has the information they need to perform their jobs at an optimal level.

Sounds great, but where do you start?

Develop a Workforce-wide Communication Strategy

Creating an internal communication strategy for your workforce seems daunting if you don’t know where to start. Luckily, we specialize in internal communication so we’ve done this a time or two and want to share our process in the hopes of making your planning productive and pain-free.

We’ve written a white paper that gives you the tools you need to start planning and implement a successful internal communications strategy while increasing employee engagement.
This white paper will teach you everything you need to:

  • Conduct channel, stakeholder, and SWOT analyses
  • Identify criteria and workforce communication targets
  • Develop a strategic method and evaluation planning
  • And more!

To start crafting your own internal communication strategy, boost employee engagement, and pave the way for a happier and more productive workforce, download the white paper.