Wie sicher sicher sind die internen Kommunikationskanäle Ihrer Mitarbeiter?

How secure are your workforce’s internal communication channels?

Though today’s consumer digital communications tools are designed to be the ultimate data mines, businesses can’t afford to take data security risks when it comes to their digital internal communications. As personal data becomes an increasingly lucrative commodity, and a currency willingly traded for access to everything from online shopping to social apps, the topic of personal data security should be paramount when developing an internal communications solution for your workforce.

Our online actions are being tracked and collected on an unprecedented level, resulting in massive amounts of personal data that can be leveraged for profit and advertorial aims. In contrast, whether your company is 25 to 25,000, we believe that data privacy ethics do scale: data security has been integral to Beekeeper’s team communication app from day one.

Protect Your Workforce From Data Security Issues


The recent Facebook data breach revelation raises important questions regarding company responsibility when it comes to data security. In this case, user data allegedly collected by a researcher from a quiz app downloaded via Facebook’s app marketplace was sold to UK-based political consulting firm Cambridge Analytica. Downloaded by 270,000 Facebook users, the quiz app also obtained the personal data of those users’ personal contacts––who, importantly, did not consent to the app accessing permissions––to the staggering tune of 50 million people. In light of this, it has never been more imperative for companies to adopt secure digital communication tools and proactively address data security in your digital workplace.

With Beekeeper, you’ve taken the first step in ensuring workforce data security by giving your employees a team communication app with:

  • Secure group messaging
  • Fully-monitored user controls
  • Best-in-class 256-bit TLS encryption
  • GDPR compliance

Facilitating Employee Connection Without Sacrificing Data Privacy


Employees want to be connected; this is a given. If companies don’t provide them with an internal communication solution, they will find messaging alternatives––likely consumer messaging apps like Facebook’s WhatsApp––that pose potentially devastating privacy and data security issues which could prove costly to your business. These consumer messaging apps are not secure, requiring employees to exchange personal information such as cell phone numbers and personal email addresses. Unlike consumer-facing messaging apps, where your personal data is exchanged for your free usage of the app, Beekeeper alleviates GDPR non-compliance risk as a subscription-based, secure internal communications solution built from the ground up specifically for business messaging needs.

secure internal communications

Secure Workforce Internal Communications with GDPR-Compliant Management Tools


Another key differentiator between consumer messaging tools and Beekeeper’s employee app is the lack of user management capabilities. With Beekeeper, in addition to controlling the messaging of your team communication app, company management can proactively regulate employee data from the moment a new employee is onboarded. This admin control is significant during employee offboarding, too.

Without secure internal communication, an employee who is no longer at the company could still have access to your workforce’s internal communication channels, presenting potential legal ramifications should any proprietary company information be divulged. What’s more, employee data is stored in these unsecured and unmonitored chats via the consumer messaging app. With Beekeeper’s administrative tools, access to your company’s internal messaging app can be closely controlled with personnel changes in your workforce.

Learn the steps you need to take to protect your company data with secure messaging by downloading our GDPR Assessment tool.




How 5G Will Transform Digital Workforce Management

How 5G Will Transform Digital Workforce Management

With over 100,000 attendees from 200 countries, the predominant theme of this year’s Mobile World Congress was unquestionably the upcoming impact of 5G technology on digital workforce management. The fifth generation of internet connectivity promises to deliver more speed for faster data transmission, better response time, and to increase device connectivity.

As the world’s leading technology providers prepare to launch products and services that benefit from this enhanced network, one concept is clear: 5G will transform global connectivity through faster unified communications in many ways, and workforce software will play a key role.

5G global connectivity

Mobile Collaboration Software Will Lead 5G Adoption

So what does this mean for digital workforce management and the hospitality industry? Generally speaking, the main takeaway is that 5G will possess higher capacity which translates to the ability to share more data faster, and this has a variety of applicable benefits for hotels. For example, we’ll see an increase in the development of smart buildings with accompanying smart room technology as multiple device-connectivity is made possible with 5G. From adjusting lighting and room temperature to requesting music, 5G will be able to handle the increased data demand.

When it comes to digital hotel workforce management, Mobile World Daily contributor Anne Morris highlights the importance of mobile collaboration software, like Beekeeper, as part of creating “win-win digital ecosystems,” with 5G technology. Quoting Marie Ehrling, Chair of Telia Company and security firm Securitas: “Silo thinking is not only unadvisable, but also wouldn’t work. From every company I’ve worked with today, collaborative working environments are rich across industries and markets.” With digital communication tools, the hospitality industry stands to reap the rewards of 5G with more expedient, unified communications and better employee connection.

5G Will Connect the Unconnected With Unified Communications

Despite overwhelming global mobile connectivity—with this number set to continue growing in 2025, to the tune of five billion people, according to this year’s Mobile World Daily—connecting the final 40% of the world’s population is not only necessary, but arguably the biggest challenge.

Eveline Pupeter, CEO and owner, emporia Telecom calls this ‘The Missing Millions,’ and stressed that workforce management software needs to recognize smartphones as more than communication devices, but as essential parts of our personal and professional routines. Pupeter also emphasized how the social aspect of workforce management software aids in the adoption of positive digital behaviors. 5G is set to contend with this challenge with improved coverage for mobile internet services.

mobile workforce collaboration

Digital Communication Tools Will Be More Accessible with 5G

As the cost of mobile devices and data pricing for mobile users decreases, digital communications tools will be more accessible. Though smartphone use is now prevalent, this provides ample incentive for companies to embrace digital workforce management solutions and to be digitally fluent.

In combination with the future availability of better internet coverage through 5G, chances are that the majority of your workforce will own a smart mobile device soon if they don’t already. Companies can best take advantage of the 5G revolution by implementing digital workforce management software to better connect and motivate workers through familiar mobile device technology.

To learn more about digital workforce management, download our white paper, “The Digitization of the Non-Desk Workforce.”



Kommunikationskonzept

How to Build an Effective Internal Communication Strategy

Building an effective internal communication strategy starts with understanding how to efficiently distribute important information to those in your workplace who depend on it. This simultaneously provides an opportunity to cultivate, and better support, employee engagement across your workforce. There are many components to crafting your internal communication strategy which we cover in our latest whitepaper, but let’s start with the basics.

Corporate Communication Tools Are Essential

Organizations commonly prioritize effective communications with customers, partners, and job applicants, but what about an internal communication strategy? While external communications are essential to your business, employee engagement is critical for successful daily operations and can be easily achieved with a well-crafted strategy and the right corporate communication tools.

For example, with Beekeeper’s real-time communication tools, you can easily share documents, initiate polls and surveys, and automate workflows through dedicated information streams to ensure everyone is on the same page. Using the Beekeeper analytics dashboard, you can see team usage statistics and tailor future internal communications based on your findings.

Beekeeper analytics dashboard

Employee Engagement Matters

Beyond better communication, there are countless other benefits to having an internal communication strategy in place. Most companies experience higher employee engagement, lower turnover, improved safety and productivity, and an overall increase in satisfaction. Additionally, a thoughtful communication strategy fosters a sense of community, trust, and loyalty in your organization.

Having seamless internal communication across your entire workforce is simple to facilitate and ensures everyone has the information they need to perform their jobs at an optimal level.

Sounds great, but where do you start?

Develop a Workforce-wide Communication Strategy

Creating an internal communication strategy for your workforce seems daunting if you don’t know where to start. Luckily, we specialize in internal communication so we’ve done this a time or two and want to share our process in the hopes of making your planning productive and pain-free.

We’ve written a white paper that gives you the tools you need to start planning and implement a successful internal communications strategy while increasing employee engagement.
This white paper will teach you everything you need to:

  • Conduct channel, stakeholder, and SWOT analyses
  • Identify criteria and workforce communication targets
  • Develop a strategic method and evaluation planning
  • And more!

To start crafting your own internal communication strategy, boost employee engagement, and pave the way for a happier and more productive workforce, download the white paper.



Most Common Questions Your Team Will Ask When You Implement a Mobile Collaboration App

Mobile Collaboration App Questions Answered

While most companies see collaboration as a positive, if you’re planning on implementing a mobile collaboration app into your workflow, odds are, some of your team won’t be too thrilled about it. But technology is changing swiftly, and embracing the digital workplace with an employee app means your business can only benefit.

Still, addressing your team’s concerns as you shift to a mobile collaboration platform is essential to the success of the launch. Getting everyone informed and on-board is the first step in making your collaborative strategy work for you.

We’ve compiled common questions staff have about internal communication apps and how to answer them.

1. What Can It Do?

For employees who aren’t familiar with mobile collaboration apps, or collaboration platforms in general, the central question is, “what can this app do?” Or more specifically, “what can it do for me?”

If your staff regularly uses email to communicate, they may wonder why anything needs to change. If you’re switching from one employee app to another, they may fear acclimating to new rules and routines. Explaining key features can help ease resistance to the transition.

Stream


Relevant communication streams let staff share current information and find out what their teammates are doing. Whether your streams focus on separate departments, physical locations, or special events, linking participants is more straightforward than sending mass emails or hosting teleconferences.

Message


Since 83% of the global workforce doesn’t have a corporate email address, peer-to-peer messaging takes email out of the equation entirely, and lets team members communicate privately one-on-one. This eliminates the need for text messaging on personal devices, making radio calls about sensitive topics, and placing phone calls during busy periods.

Beekeeper messaging platform

Translate


Diverse employee demographics often call for creative approaches to communication. With a mobile collaboration app that includes inline translation, there are fewer steps to clear communication. Larger teams especially will appreciate this feature for its ability to connect peers who may otherwise have difficulty communicating.

Analyze


Because mobile collaboration apps let administrators track analytics, they’ll know who’s participating and who’s not. That allows supervisors and managers to pinpoint users who may be having trouble utilizing the full functions of the app and offer support.

track communications with an analytics dashboard

Confirm


For crucial messages that require immediate confirmation or action, email isn’t quite fast enough. Confirmation campaigns allow users to confirm receipt of messages or schedule changes, without a drawn-out back and forth via email or other means. This means business keeps moving as changes happen, rather than slowing to accommodate them.

Direct


Locating appropriate contacts for specific needs doesn’t have to include an internet search for a colleague’s direct phone number. A company-wide directory can take communication from peer-to-peer to peer-to-CEO in times of crisis, eliminating multiple steps from the contact process.

Share


Collaboration apps streamline file sharing, allowing users to upload multiple file types in one platform. Rather than sending a message to a coworker for them to check their email, a user can attach a file to a direct message or communication stream where the conversation is taking place.

Notify


Notification campaigns address a company’s need to disseminate useful information to all its employees, or a specific department or subgroup, at one time. Employees benefit from internal messaging campaigns that provide timely and relevant information, keeping them in the loop regardless of when or where they come on shift.

2. Does BYOD Apply?

74% of organizations use the Bring Your Own Device (BYOD) strategy when implementing internal communication methods. Letting employees connect their own devices to the corporate internet and internal platforms cuts hardware and maintenance costs, so small organizations are more likely to choose this route.

BYOD Concerns and Costs


While industries like IT and technology are mostly friendly to the BYOD concept, lingering security and IT support concerns keep plenty of businesses from allowing staff to use personal devices for company use. When employees use their personal devices outside of work, they could access unsecured Wi-Fi, neglect firewall protections, or even lose a device, putting company confidentiality at risk.

For companies who rely on employees to provide devices for connectivity, considering IT support costs, insurance coverage, and data protection are significant parts of the equation. At the same time, employee preference and satisfaction see higher marks with BYOD policies, since people are familiar with their personal devices and there’s only a short learning curve with software.

Employee Considerations


Deciding whether to allow employees to bring their own devices to connect to internal platforms is a question for both the IT department and upper management to answer. The decision will ultimately depend on setup and maintenance costs, employee population size, and the nature of the internal communication platform your company chooses.

Of course, mobile collaboration apps that are accessible from multiple device platforms offer the most inclusive experience across employee populations. If your app only works with certain types of smartphones or tablets, you may end up providing company devices to people whose personal devices are not compatible.

If a mobile collaboration app seems like the right fit for your business, fill out the form below for a free personal demo with a Beekeeper product expert.




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