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Your Guide to Internal Communications and Employee Engagement

Operations Management

Domino’s Pizza, Switzerland employs approximately 400 people across 19 store locations in addition to its corporate offices. While general managers and corporate employees have quick digital access during the work day, the company’s pizza makers, customer service representatives, and drivers…
3 min read
Domino’s Pizza, Switzerland employs approximately 400 people across 19 store locations in addition to its corporate offices. While general managers…
3 min read
Alexandra Zamolo
Alexandra Zamolo, Head of Content Marketing
Employee surveys are an essential component of a continuous improvement company culture. How can workplace leaders create effective employee surveys that will yield the actionable data they need to make concrete changes? We are thrilled to offer our customers a…
2 min read
Employee surveys are an essential component of a continuous improvement company culture. How can workplace leaders create effective employee surveys…
2 min read
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Alexander Jung-Loddenkemper, Head of Marketplace
Digital tools are undoubtedly changing operations management for the better, streamlining the most essential processes and centralizing core resources employees need most for on-demand retrieval. Despite this increased informational availability and transparency, the challenge to have more granular workforce management…
3 min read
Digital tools are undoubtedly changing operations management for the better, streamlining the most essential processes and centralizing core resources employees…
3 min read
Lisa Starita
Lisa Starita, Head of Product Marketing
Despite the prevalence of operations management software, there are many processes in the hotel industry that are still done manually. This is especially true at the front desk, where many hotels keep an MOD (Manager on Duty) log, written on…
3 min read
Despite the prevalence of operations management software, there are many processes in the hotel industry that are still done manually.…
3 min read
Alexandra Zamolo
Alexandra Zamolo, Head of Content Marketing
Creating an internal communications culture for a management company or a hotelier with multiple properties can be hard because of multiple locations and brands with their own identities. The same is true for managing hotel operations across a diversified portfolio.…
4 min read
Creating an internal communications culture for a management company or a hotelier with multiple properties can be hard because of…
4 min read
Connie Rheams
Connie Rheams, Global Head of Hospitality
As Europe’s largest airport, Heathrow is powered by a team of 6,500 employees and welcomes more than 78 million passengers every year. Home to more than 80 airlines, Heathrow’s Terminal 2 holds the title of the ‘World’s Best Airport Terminal’…
3 min read
As Europe’s largest airport, Heathrow is powered by a team of 6,500 employees and welcomes more than 78 million passengers…
3 min read
Susannah Magers
Digital technology can customize nearly every aspect of a guest’s stay from start to finish, including room choice, extra towels, and check-out time. Given how important this digital connection is on the guest facing side, it follows that connecting your…
4 min read
Digital technology can customize nearly every aspect of a guest’s stay from start to finish, including room choice, extra towels,…
4 min read
Susannah Magers
The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”) and zen (“for the better”). Developed by Masaaki Imai, Founder of Kaizen Institute, the idea of Kaizen is that everyday…
4 min read
The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”)…
4 min read
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R. J. Bisaha, Account Executive
Choosing an employee app involves careful research into the best digital tools out there to best meet your business goals. How do you cultivate continued success after implementing new technology? Luckily, the evolution of your communication strategy doesn’t have to…
5 min read
Choosing an employee app involves careful research into the best digital tools out there to best meet your business goals.…
5 min read
Alexandra Zamolo
Alexandra Zamolo, Head of Content Marketing
Low employee engagement. High turnover. Inconsistent guest experiences. With dependence on dispersed, mobile workforces, the hotel industry is easily susceptible to these less-than-desirable outcomes. There’s a common denominator that directly impacts every element of a hotel’s performance: internal communications. When…
4 min read
Low employee engagement. High turnover. Inconsistent guest experiences. With dependence on dispersed, mobile workforces, the hotel industry is easily susceptible…
4 min read
Jen Ciraldo
A leading building materials and solutions provider, Holcim (Schweiz) AG – a subsidiary of the worldwide LafargeHolcim Group Ltd – offers cement, aggregates and ready-mix concrete for a wide range of applications. These include infrastructure, commercial and residential construction projects,…
3 min read
A leading building materials and solutions provider, Holcim (Schweiz) AG – a subsidiary of the worldwide LafargeHolcim Group Ltd –…
3 min read
Susannah Magers