The beauty of measuring and analysing employee engagement is sometimes taken as an art without an understanding of even how to measure or what questions…
With an anonymized employee feedback survey, your employees are informed that their response will be anonymous. Statistically, given these conditions, recipients are both more apt to respond and to provide valuable, truly candid feedback.
One strategy for administering anonymized employee surveys is to incorporate a chatbot. Chatbots take employee surveys to the next level because this kind of AI is designed for the kind of anonymous polling you need to get essential, actionable insights into:
Traditional data collection methods, such as written questionnaires, are extremely time-consuming and cost-intensive which has prevented companies from conducting multiple surveys every year. Due to the infrequent distribution of surveys, employers load forms with a backlog of questions that are frustrating for employees to complete. Response rates for well-written surveys reach 60% at best.
"We deliberately programmed the chatbot tool to offer robust functionality while maintaining a simple user experience. It was important for us to give administrators a communication tool that would make surveys easier to deploy while increasing response rates, giving companies better data to analyze," said Flavio Pfaffhauser, CTO of Beekeeper. Administrators have the option to schedule surveys and ask structured questions. They can monitor response rates using a variety of analytical tools and drive success through targeted automated follow-ups. Responses to employee’s answers are automated which provides the feeling of a personal conversation.