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Your Guide to Internal Communications and Employee Engagement

Customer Engagement

How Employee Engagement and Customer Satisfaction

Since a study by Bain & Company in 1990 showed that “across the range of industries, increasing customer retention by as little as 5% could result in long-run profit increases between 25% and 95%,” managements have been trying to tackle…
4 min read
Since a study by Bain & Company in 1990 showed that “across the range of industries, increasing customer retention by…
4 min read
Andreas Slotosch
Andreas Slotosch, Chief Growth Officer

The Importance of Being Where Your Customers Are and Speaking Their Language

To successfully position a brand, you’ll have to know not only what your company wants to achieve, but also who your customers are. You wouldn’t want to advertise a children’s toy in an old rerun of Columbo, so try not…
3 min read
To successfully position a brand, you’ll have to know not only what your company wants to achieve, but also who…
3 min read
Andreas Slotosch
Andreas Slotosch, Chief Growth Officer

ASVZ Community – Successfully Engage Your Customers

The “ASVZ” (Akademischer Sportverband Zürich) is a Non-Profit Organization functioning on behalf of the ETH Zürich, University of Zurich, and the Zurich universities of applied sciences (ZHAW) to provide a diverse sports program for all students and employees. It offers…
3 min read
The “ASVZ” (Akademischer Sportverband Zürich) is a Non-Profit Organization functioning on behalf of the ETH Zürich, University of Zurich, and…
3 min read
Andreas Slotosch
Andreas Slotosch, Chief Growth Officer