With a brand new year just around the corner, HR teams across non-desk industries are exploring new ways to optimize the employee experience and enter Q1 with a bang. While many HR trends are emerging, we’ve noticed a common theme visible throughout emerging HR communications programs, a theme that is of course perhaps our biggest passion as a company: the intersection of HT tech and company culture.
To help you prepare for the new year, we’ve rounded up five types of HR initiatives that are definitely worth exploring to keep employee engagement high throughout 2018.
Corporate Well-Being Programs
In our hyperconnected world, it’s no secret that burnout is a real issue. In fact, Harvard Business Review reports that nearly 50% of employees report frequent or constant exhaustion due to the high stress levels, physical demands, and social isolation of work. A recent study cited a national revenue loss to the tune of $30 billion thanks to stress-induced lost work days. The antidote? Taking an active role in the well-being of your workforce.
By “well-being,” we don’t mean your run-of-the-mill healthcare offerings, though those are important to keep up as well. In 2018, companies are projected to take a larger vested interest in holistic employee satisfaction metrics like quality of sleep, physical fitness, and highly customized content offerings based on data collected from employees over time.
Remote Workforce Technology
While remote teams have been on the rise for the past few years due to the high financial, psychological, and environmental costs of commuting, it is projected that in 2018, the volume of telecommuting will continue to skyrocket. While remote work remained plagued by the “phoning it in” stigma in past decades, ample new data indicates a significant boost in both productivity and overall satisfaction experienced by telecommuters.
Technology has of course also played a critical role in the rise of telecommuting, thanks to VPN (Virtual Private Network) systems that make it easy for employees to access secure work systems from nearly anywhere in the world. For dispersed non-desk teams who spend a portion or the entirety of their shifts in remote locations, the rise of this technology will continue to boost productivity through enhanced connectivity, collaboration, HR tech, and communication tools.
AI Preparation and Trainings
You already know that we’re big on workforce digitization around here, and from the looks of it, there are no signs that this trend will be slowing down in the coming year. The continued rise of predictive analytics and automation technologies will further catapult productivity to new heights, especially for non-desk workers. In particular, 2018 will be a big year for streamlining operations and communications in one virtual space, giving employees quick and easy access to all the tools they need to succeed. Bonus points if this digital hub is accessible from any device, particularly their own.
As artificial intelligence takes on more company tasks, it will also be up to HR departments in 2018 to both ensure that their workforce is properly trained up on the new tech, as well as finding ways to expand or elevate current roles that will be taken on by automated tools. With proper training programs in place, building a successful digital workplace becomes an intuitive tenant of company culture.
Candidate Experience Improvements
In addition to improving conditions for workers internally, savvy HR departments in 2018 will also be looking for ways to optimize the recruiting process through personalized outreach and interviewing tactics, as well as employing quicker response rates through intelligent automated messaging. AI and sentiment analysis technologies will enable HR teams of every size to scale up their recruiting efforts, helping them find the most qualified candidates possible in quicker succession.
In addition to the prospecting phase, there are several budding trends within the interview process. Once candidates are in the interview pipeline, HR managers are using software integrations in increasing numbers to schedule interviews and garner employee feedback quickly. These integrations often link directly into the company’s internal communications platform, meaning employees don’t have to completely disrupt their workflow in order to give substantive feedback about the interview.
Reevaluating Payroll and Scheduling
Thanks to the slow demise of predatory payday lenders and other high-cost cash advance services, many companies, especially those with large hourly workforces, will be looking for ways to digitally deploy earned wages on demand in 2018. Just like the HR software integrations mentioned above, organizations will build payroll software directly into their digital workplace hub so that employees and managers can quickly access pay stubs, tax forms, check deployment, and any other task involving compensation.
Similarly, the use of digitized scheduling will also increase in the coming year. Using digital and mobile scheduling services saves time, minimizes confusion, and make it easy for employees to request time off or swap shifts. Being able to access schedules on demand and on-the-go leads to more mobile, efficient, and productive team communication.
A New Chapter for HR Technology
As the future of work continues to crystallize for the non-desk workforce, the evolution of HR tools will play a crucial role in maintaining employee engagement and satisfaction amidst rapid changes to many industries. While more processes and workflows may be automated or redistributed, the basic human need to feel connected and fulfilled at work will remain an evergreen priority for employees and managers on the front lines.