With a brand new year just around the corner, HR teams across non-desk industries are exploring new ways to optimize the employee experience for their dispersed workforces and enter Q1 with a bang. While many HR trends are emerging, a common theme visible throughout HR communications programs, is our biggest passion as a company: the intersection of HR tech and company culture.
To help you prepare for the new year, we’ve identified five HR initiatives that are definitely worth exploring to keep employee engagement high, turnover low, and business booming throughout 2019.
Employee Experience Programs
In our hyperconnected world, it’s no secret that burnout is a real issue for today’s workforce. The antidote? Taking an active role in the well-being of your employees. By “well-being,” we don’t mean your run-of-the-mill healthcare offerings, though those are important to keep up as well. In 2019, companies are projected to invest in areas of employee well-being such as flexible working options, providing on-site opportunities for physical fitness, and highly-customized content offerings based on employee interest.
As for obtaining leadership buy-in for digital transformation, 37% of executives noted improvement in employee morale and engagement as a key selling point when considering new technology implementation. From posting benefits information trainings and workout schedules to documenting participation, a mobile operational communication tool provides a digital bridge for clearly communicating and managing company wellness benefits.
Invest in Technology for the Remote Workforce and Generation Z
As the remote workforce continues to grow due to the advancement and availability of digital workplace technology, company adoption of flexible working policies, and our increasingly globalized business world, 2019 promises even more expansion of the remote workforce. Research trends indicate that the future workplace needs to go beyond merely accommodating remote workers, but that organizations should embrace and embed remote working strategies
, and consider remote workers as an equally vital part of their workforce and company culture.
In fact, remote work options have become a core recruiting factor in appealing to Gen Y (millennial) and Gen Z candidates, and will continue to be a key recruitment strategy for HR professionals. Technology, specifically cloud-based solutions, have played a critical role in facilitating successful remote workforces and hybrid on and off-site teams. The bottom line? To stay competitive with the present and future workforce, comprised of Gen Y and Gen Z laborers, organizations need to demonstrate technological proficiency by adopting the latest digital workplace and communications technology to court––and retain––these demographics.
For dispersed non-desk teams who spend a portion or the entirety of their shifts in remote locations, the rise of this technology will continue to boost productivity through enhanced connectivity, collaboration, HR tech, and mobile operational communication tools.
AI-led Workforce Trainings and Operational Processes
The continued rise of predictive analytics and automation technologies will further catapult productivity to new heights, especially for non-desk workers. In particular, 2019 will be a big year for streamlining operations and communications in one virtual space, giving employees quick and easy access to all the tools they need to succeed. Importantly, rather than seeing AI as a threat, Gen Z in particular welcomes AI as a beneficial supplement to their workplace, and one that makes their work better and more effective.
Though AI provides a wealth of raw, invaluable data, it still takes human engagement with that data to optimize actionable results, and Gen Z are believers in this mutually beneficial AI and human relationship. As artificial intelligence takes on more operations and communications-focused company tasks, HR departments in 2019 need to both ensure that their workforce is properly trained up on the new tech, as well as finding ways to expand or elevate current roles that will be taken on by automated tools. With proper training programs in place, building a successful, hybrid AI-and-human digital workplace becomes an intuitive tenant of company culture.
Candidate and Employee Experience Improvements
In addition to improving conditions for workers internally, savvy HR departments in 2019 will be looking for proactive versus reactive ways to optimize the recruiting process through personalized outreach and interviewing tactics. This is to ensure they get the right, top talent as well as employing quicker response rates through intelligent automated messaging. AI and sentiment analysis technologies will enable HR teams of every size to scale up their recruiting efforts, helping them find the most qualified candidates possible in quicker succession.
Using AI in the recruitment process has an added, HR-friendly benefit in that software can aid in reducing bias, leveraging algorithms to identify ideal candidates for even the most challenging positions to hire for.
Streamlined Digital Payroll and Scheduling
In 2019, many companies, especially those with large hourly workforces, will be looking for ways to digitally deploy earned wages on demand. Thanks to software integrations, organizations will build payroll software directly into their digital workplace so that employees and managers can quickly access pay stubs, tax forms, check distribution, and any other task involving compensation. Similarly, the use of digitized scheduling will also increase in the coming year. Using digital and mobile scheduling services saves time, minimizes confusion, and make it easy for employees to request time off or swap shifts.
A New Chapter for HR Technology
As the future of work continues to develop for the non-desk workforce, the evolution of digital HR tools will play a crucial role in maintaining employee engagement and retention amidst rapid changes to and low unemployment rates in many industries. While more operational processes and workflows may be automated or redistributed, the basic human need to feel connected and fulfilled at work will remain an evergreen priority for frontline employees and managers.
Want to be at the forefront of these HR trends? Download our eBook, “15 Best Practices for Employee Engagement.”