As digital technology continues to permeate every aspect of the retail experience, how can retailers best adapt to cater to and meet today’s consumer where…
The hospitality industry is facing a unique set of challenges. The industry has experienced rapid growth over the past decade, while at the same time, a labor shortage crisis has made it difficult for hotels to keep up with their operational demands.
Low unemployment levels, combined with the temptation to forgo hourly shift work in favor of joining the gig economy has dried up the pool of available frontline workers — with hospitality being one of the most impacted industries.
According to a recent article in Vox,
The hardest-to-find workers are no longer computer engineers. They are home health care aides, restaurant workers, and hotel staff. The shift is happening because more and more Americans are going to college and taking professional jobs, while working-class baby boomers are retiring en masse.
Just last year, a hotel management company was opening up a new Homewood Suites near Salt Lake City, Utah. The company posted job openings for housekeepers — and didn’t get a single applicant.
Stories like these serve as a constant reminder for hotel managers that it is very much a job seeker’s market right now. Hotels must get creative if they want to build high-performing hospitality teams.
That’s why we’ve created the webinar, “Why Your Hotel Should Go Digital for 2020.”
Hear renowned HR leaders reveal the secret to building and maintaining a successful hospitality culture to attract and retain employees.
Earlier this year, Beekeeper and EffectUX teamed up to uncover the defining factors that both contribute to and detract from workplace culture in the hospitality industry. The survey received 1,166 respondents who shared their perspectives on what hotels can do to create a strong company culture.
Our study analyzes trends in enabling a positive culture, as well as detractors to reveal possible patterns that could be contributing to the high turnover rates hotels are currently battling.
In addition to revealing the results of our hospitality culture study, this webinar will teach hospitality leaders how to:
Your hotel probably leverages the latest technology to improve the guest experience, but what technologies are you using to optimize the employee experience? We’ll reveal how a mobile-first, real-time communication platform can transform the way your workforce operates.
Learn how a digital workplace can help your entire hospitality team — from general managers to housekeepers — communicate more efficiently, work better together, and ultimately improve the guest experience.
An app like Beekeeper can reinvent your employer brand by giving your workforce:
Your frontline employees are the face of your hospitality brand. They’re the first and last touchpoint for guests at your hotel, so it’s crucial that these frontline associates appear eager, excited, and enthusiastic. Your ability to deliver a five-star guest experience depends on it.
If your hotel has been struggling with high turnover, sky-high operating costs, and under-motivated employees, then this webinar is for you.
Watch the replay and discover the secret to hospitality culture success!